1. Introduction MCR Pools & Spas Ltd ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller The data controller responsible for your personal data is:

Nathan Keziah, Director of MCR Pools & Spas Ltd

Email: [email protected]

Phone: 07454272660

3. Data We Collect We collect the following personal information when you fill out a form on our website:

Name

Email Address

Phone Number

4. How We Use Your Data Your personal data is used for the following purposes:

To contact you regarding our servicesTo send you marketing communications from MCR Pools & Spas Ltd or our partner businesses (where consent has been provided)To improve our services and customer experienceTo comply with legal obligations

5. Legal Basis for Processing We process your personal data under the following legal bases:

Consent: When you provide your details and opt into marketing communications

Legitimate Interests: For responding to enquiries and providing services requested

6. Marketing and Opting Out If you opt into marketing communications, we may send you promotional content via email or phone. You can opt out at any time by:

Clicking the "unsubscribe" link in any marketing email or replying to the SMS text.

Contacting us at [email protected]

Calling us at 07454272660

7. Data Sharing We do not sell or rent your personal data. We may share your information with trusted third-party service providers and partner businesses for marketing purposes only if you have given your consent.

8. Data Retention We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Data Security We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

10. Your Rights Under UK data protection laws, you have the right to:

Access your personal data

Request correction of inaccurate dataRequest deletion of your dataWithdraw consent for marketing

Lodge a complaint with the Information Commissioner’s Office (ICO)

11. Contact Information If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Nathan Keziah, Director of MCR Pools & Spas Ltd

Email: [email protected]

Phone: 0745427266012.

Updates to this Policy We may update this Privacy Policy periodically. Any changes will be posted on our website, and significant changes will be communicated to you directly.